Frequently Asked Questions
If the worst happens, all you need to do is contact Eco Clean. We come to your rescue anywhere throughout Gloucestershire and leave you smiling. Though we can’t promise you the Earth, we can get very close! We’re very confident in our techniques which have been honed over the years and deliver the results you need.
How long will it take to dry?
Your carpets will be almost dry by the time we leave; certainly dry enough to walk on and they will usually be fully dry in 2-4 hours. Carpets with deeper piles or carpets that were heavily stained can take longer but we will do all we can to keep the drying time to a minimum.
Do I have to empty the room of furniture?
No, we will move the furniture and replace it afterwards though we do recommend you move anything which is easily breakable to a safe place!
Is your cleaning method ‘green’?
We use one of the most eco-friendly cleaning solutions available. Our technology has been tested to ensure that all compounds that are considered toxic or otherwise hazardous to the environment are not present in this unique formulation. It’s derived from renewable sources and is safe in use and disposal.
How often should I have my carpet cleaned?
Because our system cleans deeply and dries quickly it takes longer for your carpet to re-soil. Most of our customers have their carpets cleaned every 9 months or so but it really does depend on how much the carpet is used and this comes down to how many people live in the house etc.
Why shouldn’t I just hire a machine from the supermarket and do it myself?
There’s a lot more to carpet cleaning than you think! Self-hire machines use old fashioned shampoo and often wet the carpet far too much. They have very little power to recover what you spray out of them, resulting in a bad smell for days and rapid re-soiling. Our experience means we use the correct amount of moisture, reducing drying time to a minimum and removing all the waste from your carpet. All waste is taken away and the whole process is much easier than cleaning your own carpet!
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Joe Stas22 November 2023Called in the morning and came in the afternoon to clean flat, really impressive service and friendly staff. Would recommend them to anyone.Trustindex verifies that the original source of the review is Google.
Mark Partridge16 August 2023Excellent all roundTrustindex verifies that the original source of the review is Google.
Claire Cooper22 July 2023A brilliant service at realistic prices. Very business like & organised.2 gentlemen arrived ,listened & then got on with cleaning 3 carpets.A superb job carried out & I am very satisfied with their work.Trustindex verifies that the original source of the review is Google.
Helen Harris24 June 2021Excellent service. My chairs look like new.Trustindex verifies that the original source of the review is Google.
Remy Peebles25 February 2021Excellent service. The end results exceeded my expectations. I would recommend ecocleanTrustindex verifies that the original source of the review is Google.
Becky Ellis1 October 2020Such amazing service, I didn’t expect all of the stains on our sofa to come out but they look good as new. Such friendly and professional service, I have already recommended your service to friends.Trustindex verifies that the original source of the review is Google.
Sandra Hughes18 January 2020Brilliant work by Ryan yesterday. He cleaned our 15 year old leather suite and made it look like new! So pleased with it, thank you again.Trustindex verifies that the original source of the review is Google.
Sofas Woodchester12 January 2020Once again ,a fantastic service from Ecoclean.Have a carpet at work which gets so filthy.The Ecoclean guys restore it so brilliantly.What I like most (apart from the friendly staff) is the smell of the products used are subtle.I hate strong,fake fragrances but these are very pleasant.The work is fast,super efficient & dry within 2 hours.Booking them for home too again.